Global Testing establishes a special task force team for each customer. This team constitutes members form various departments including sales, customer service, operations, quality assurance, testing program development, production etc.. In order to solve customers' problems without any delay, we abate cacophony to implement effective communication for contenting customer needs. Furthermore, our team is able to take precautions against any calamity. We foresee problems and advise on solutions before they really happen. Through this function, we create value for our customers.

Designated customer service assistants will be appointed to our customers to provide consultancy on any testing problems about engineering, purchase orders or complaints through telephone or email. In addition, we can meet up with customers on a regular or urgent basis for prompt solutions. The frequent contact and communication can enhance the cohesion among team members to strengthen our ability for handling crises.

To ensure correct data and real-time data transmission to our customer, we built up a powerful information system that is available 24 hours to enhance our customer service. We can thus sustain competitive advantage over the other competitors by satisfying consumers' needs and desires.

• We have a highly qualified and experienced management and engineering team .
• We are able to provide our customers with shorter turnaround time.
• We have the strongest customer-oriented service team.
• We have superior wafer testing capabilities
• We produce higher and more stable yields